We value your order and are committed to ensuring the process goes smoothly to deliver a product you will love. Below is our order process so you know what to expect when placing an order with us.

What to Expect When You Order

• Once you place your order through the website, our team will review the order and artwork submitted.
• If we need to make any artwork adjustments, price adjustments, or have any other concerns with your order, we will notify you immediately to address any necessary adjustments.
• Our designers will setup a virtual proof for your review.
• We will email you a virtual proof & order form to approve before anything goes to production.
• A secure payment link will be sent.
• Once the order form and proof are approved, and payment is submitted, we will submit the order for production.
• You will be emailed a tracking number when your order ships out.
• You'll receive an awesome product!

Helpful Tips

• Artwork Files:
  We prefer artwork in .AI or .EPS format. Full-color artwork can be sent in .JPG or .PNG format, provided the files are at least 300 dpi at the size they will be printed. (These files are only acceptable for certain printing methods.)

• Printing Fees:
  If the submitted artwork requires additional colors or alternative printing methods, we will inform you of any additional charges. We may also offer recommendations for adjusting the artwork.

• Shipping:
  Alternative shipping methods may be available, and we can also accept third-party carrier accounts. Please contact us to discuss additional shipping options.